Managed Services

MANAGED SERVICES

Manage your customers and focus on growth using Punnam ITLabs SoftwareE Pvt Ltd�s Managed Services, while we manage and assure your technology. Run by our global team of experts, our Managed Services Center of Excellence offers comprehensive and confidential support for your application and database technology platforms.

We use ServiceNXT�, our next generation integrated Managed Services framework that optimizes IT operations in applications, infrastructure and security domains.

ServiceNXT� helps:

  • Improve service and portfolio resilience.
  • Reduce operational costs by up to 40%.
  • Align IT operations to business process performance.

Punnam ITLabs Software Pvt Ltd offers Integrated Managed Services for:

  • Infrastructure Management.
  • Application Management.
  • Security Operations.
  • Cloud Operations.

Some of the key benefits of the Punnam ITLabs SoftwareE Pvt Ltd approach are:

  • Comprehensive baseline assessment and risk mitigation.
  • A dedicated named global team.
  • Proactive maintenance schedule, keeping systems healthy all of the time.
  • True 24�7 Global support delivered from the US, UK, India and Australia.
  • Fast response support providing immediate response to any alerts or requests.