Government

To meet the expectations of multiple stakeholders in a challenging environment, governance needs to be nimble and effective. With increasing pressure on budgets, central and federal governments seek to maximize revenues and efficiency, and reduce costs, without sacrificing the quality of public services for citizens. All of this requires technology that automates processes, integrates data from numerous sources, and adapts easily to change.

Punnam ITLabs Software Pvt Ltd's government-focused offerings improve public accounting, financial management, HR and payroll management, as well as procurement and e-purchasing. We also transform collections and recovery programs with our leading Government solution. Additionally, works with clients in areas such as big data and help them effectively leverage key technologies such as cloud computing to support transformation programs.

We provided a fixed-cost managed service based on an initial baseline health-check, a support setup service and ongoing proactive and reactive 24�7 DBA services. A dedicated global team of four named, expert Oracle database engineers were allocated to support the service and we ensured a smooth transition from the existing internal technical team.

As a result, service levels have increased. Meanwhile, rapid response to both planned and unplanned requests coupled with the higher quality Oracle and Architectural skill-sets provided by Punnam ITLabs Software Pvt Ltd has led to minimal downtime, with zero unplanned outages, improved maintenance and lower costs with less risk and exposure to service quality issues.